PriceSplitters Money Back Guarantee
To ensure all of our members have a great experience on PriceSplitters, most purchases are covered under PriceSplitters Money Back Guarantee.
PriceSplitters Money Back Guarantee means you're protected if the item you ordered didn't arrive, is faulty or damaged, or doesn't match the listing. You'll get your money back. For all the details of how the PriceSplitters Money Back Guarantee works, please see our full policy guidelines below.
When PriceSplitters can be asked to step in and help:
When you can ask PriceSplitters to step in and help: 3 business days
When PriceSplitters can be asked to step in if a seller does not accept a request: 21 business days
Return shipping – Dispatch time: The maximum time a buyer has to send an item back, after the seller accepts the return request. 5 business days
Return shipping – Domestic transit time: The maximum time for a return to delivered to the seller after the buyer ships it back. 5 business days
Return shipping – International transit time: The maximum time for a return to reach the seller once the buyer ships it back. This timeline is used when one party in the transaction is based outside the U.S. 14 business days
Buyer Refund – The maximum time a seller has to refund the buyer, after return tracking shows the item has been delivered. 4 business days
Buyer refund confirmation – The maximum time for the buyer to confirm they have received a refund after the seller marks the refund as sent. 5 business days