PriceSplitters.com Return Policy
Items shipped from Pricesplitters.com, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Seller Return Policy
When you order from a seller that fulfills and ships its own inventory (also called a third party seller), your return is sent back to the seller instead of Pricesplitters.com. While most sellers offer a returns policy equivalent to Pricesplitters.com's, some seller returns policies may vary.
You can view the return policy of the seller before you purchase an item by viewing the Returns and Refunds Policy section of the seller profile page. Third-party sellers must either provide a return address within the United States, provide a prepaid return label, or offer a full refund without requesting the item be returned. If a seller does not offer these methods to return your items, you may file an A-to-z Guarantee claim to seek help with your return. If you are sending the item within the United States and the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued over $35 must be returned to the seller with a trackable shipping service. For items below $35, we suggest USPS delivery confirmation service. If a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under these guidelines.
To ensure all of our members have a great experience on PriceSplitters, most purchases are covered under PriceSplitters Money Back Guarantee. PriceSplitters Money Back Guarantee means you're protected if the item you ordered didn't arrive, is faulty or damaged, or doesn't match the listing. You'll get your money back. For all the details of how the PriceSplitters Money Back Guarantee works, please see our full policy guidelines below. When PriceSplitters can be asked to step in and help: When you can ask PriceSplitters to step in and help: 3 business days When PriceSplitters can be asked to step in if a seller does not accept a request: 21 business days
Return shipping – Dispatch time: The maximum time a buyer has to send an item back, after the seller accepts the return request. 5 business days
Domestic transit time: The maximum time for a return to delivered to the seller after the buyer ships it back. 5 business days
International transit time: The maximum time for a return to reach the seller once the buyer ships it back. This timeline is used when one party in the transaction is based outside the U.S. 14 business days
The maximum time a seller has to refund the buyer, after return tracking shows the item has been delivered. 4 business days
Buyer refund confirmation:
The maximum time for the buyer to confirm they have received a refund after the seller marks the refund as sent. 5 business days